Privacy Policy

Data Controller

Lillbacka Powerco Oy (Business ID 1015405-4)

Contact Person for Data Protection Matters

Name missing
Lillbacka Powerco Oy
Konepajantie 4
FI-62301 Härmä, Finland
Phone: +358 10 347 7400
Email missing

Name of the Register

Lillbacka Powerco Oy Customer, Marketing, Communications, Website and Recruitment Register

Purposes of Processing Personal Data

Personal data is processed for the management and administration of customer relationships. This includes, among other things, offering, selling, marketing and delivering products and services, invoicing and other communications related to the customer relationship.

The processing of personal data is based on a legitimate interest in accordance with the General Data Protection Regulation, such as an existing customer relationship or similar relevant connection, or on consent, for example in relation to cookies.

Personal data may also be processed for the purposes of handling website enquiries, service and support requests, requests for quotations, recruitment, website analytics, cookie management and any chat or other communication services.

Personal Data Collected Through the Website Contact Form

Lillbacka Powerco Oy may collect personal data through contact forms on its website. The information collected may include, for example, the person’s name, company name, country, email address and the content of the enquiry. If a telephone number is requested on the form or provided through another means of contact, it may also be processed for the purpose of handling the enquiry. The form may also allow or require the user to submit attachments, such as images, drawings or other material related to the enquiry.

Information submitted through the contact form is processed for the purposes of responding to enquiries, providing customer service, handling requests for quotations and other requests, and preparing and managing a potential customer or business relationship. Where necessary, the information may be shared internally within Lillbacka Powerco Oy and with local distributors or other business partners when this is required to handle the enquiry or serve the customer.

The processing of personal data is based on Lillbacka Powerco Oy’s legitimate interest in responding to enquiries, managing customer relationships, providing services, and conducting business operations. If the enquiry leads to a contract or to measures taken prior to entering into a contract, the processing may also be based on preparing or performing the contract.

Information received through the contact form is retained for as long as necessary to handle the enquiry, manage the customer relationship or carry out any follow-up measures. Information that is no longer needed will be deleted within a reasonable timeframe, unless it must be retained for another lawful purpose, such as managing an ongoing customer relationship, performing a contract, complying with a legal obligation, or establishing, exercising or defending legal claims.

Processing of Personal Data in Recruitment

Lillbacka Powerco Oy’s recruitment processes are primarily managed through a recruitment partner. Applications and applicant data relating to open positions may be processed, for example, through Barona, LinkedIn or TalentAdore.

Lillbacka Powerco Oy may also receive job applications, CVs, and other recruitment-related information directly from applicants. Such information may include, for example, the applicant’s name, contact details, education and employment history, information about skills and competencies, application letter, CV and other information provided by the applicant.

Recruitment-related personal data is processed to assess applicants’ suitability, administer the recruitment process, communicate with applicants and take steps towards a possible employment contract. The processing is based on the data controller’s legitimate interest in managing recruitment processes and on steps taken at the applicant’s request prior to entering into an employment contract.

If Lillbacka Powerco Oy receives an application or other recruitment-related information directly from an applicant, the information may be shared with a recruitment partner, such as Barona, to support the recruitment process. Recruitment partners process personal data in accordance with their own privacy practices and applicable data protection legislation.

Recruitment-related personal data is retained only for as long as necessary to complete the recruitment process or manage any related follow-up actions. A longer retention period may be based on the applicant’s consent, applicable legislation, or the establishment, exercise or defence of legal claims.

Applicants may exercise their rights under the General Data Protection Regulation by contacting the person named in this Privacy Policy. Personal data processed through the services provided by Barona, LinkedIn and TalentAdore is also subject to the privacy policies of the respective service providers.

Marketing and Communications Systems

Lillbacka Powerco Oy may use external systems and service providers, such as the Showell platform, for communications with customers and distributors and for marketing communications. Showell may be used, for example, to send messages to customers and distributors, share sales and marketing materials and manage related communications.

The personal data processed in Showell may include the recipient’s name, email address, company, job title, information relating to the customer or distributor relationship, and technical data concerning the sending and use of messages. The processing is based on an existing customer or distributor relationship, another relevant connection, the data controller’s legitimate interests or the data subject’s consent where consent is required.

Showell and other similar service providers process personal data on behalf of and in accordance with the instructions of Lillbacka Powerco Oy. These service providers are used only to the extent necessary for communications, marketing, sales, and customer relationship management.

Newsletters and Electronic Marketing Communications

Lillbacka Powerco Oy may send newsletters and other electronic marketing communications to customers, distributors, business partners and other stakeholders. External service providers may be used to send newsletters and marketing messages.

The personal data processed in connection with newsletters may include the recipient’s name, email address, company, job title, consent information and information about the sending and opening of messages and clicks on links.

Recipients may unsubscribe from newsletters or opt out of electronic marketing communications at any time by using the unsubscribe link included in the message or by contacting Lillbacka Powerco Oy.

Information Included in the Register

The register may contain identification and contact details, as well as information observed or inferred from the use of websites that use cookies.

Retention Periods: Personal data is retained for as long as necessary to fulfil the purposes described in this Privacy Policy and for as long as the applicable legal basis for processing remains valid.

The content of enquiries submitted through the website contact form may also be processed, together with any attachments provided by the user, such as images, drawings or other technical materials.

The register may also contain information processed through marketing and communications systems, such as data relating to the receipt, sending and opening of messages and the use of materials, to the extent that such information is generated by those systems.

Categories of Personal Data Processed

The personal data processed may include basic personal and contact details, such as first name, last name, email address, telephone number, company, country and job title. It may also include information relating to customer, distributor or business relationships, the content of enquiries and messages, attachments provided by users, information generated through marketing and communications systems, technical data relating to website use and cookies, and recruitment-related information provided by applicants.

Regular Sources of Personal Data

Existing customers: Personal data is obtained directly from data subjects in the course of normal business activities.

Potential customers: Personal data may be collected from publicly available sources, company websites, public business and contact registers, trade fairs, events and training sessions, as well as from other lawful sources. Information processed through the website contact form is primarily obtained directly from the data subject when they submit an enquiry or related materials through the website.

Recruitment-related personal data is obtained from applicants, recruitment partners and the services through which applicants apply for open positions, such as Barona, LinkedIn or TalentAdore.

Recipients and Processors of Personal Data

Personal data may be processed by employees of Lillbacka Powerco Oy and by other persons whose duties require access to the information. Personal data may also be processed by service providers and business partners used by Lillbacka Powerco Oy, to the extent necessary to provide services, manage customer relationships, carry out communications, arrange recruitment or fulfil the other purposes described in this Privacy Policy.

These service providers and business partners may include providers involved in website maintenance, customer register management, recruitment, newsletter distribution, analytics, cookie management and sales and marketing communications systems. These may include Showell and other similar service providers.

Where necessary, personal data may also be shared with Lillbacka Powerco Oy’s local distributors, group companies or other business partners when this is required to handle a customer enquiry, request for quotation, service request, distributor relationship, recruitment process or other matter.

Service providers process personal data on behalf of and in accordance with the instructions of Lillbacka Powerco Oy, unless they act as independent data controllers under applicable data protection legislation.

Transfers of Personal Data Outside the EU or EEA

Personal data is primarily processed within the European Union and the European Economic Area. However, the use of service providers, systems, cookie and analytics services, recruitment services, or group and partner networks may in some cases involve the processing or transfer of personal data outside the EU or EEA.

If personal data is transferred outside the EU or EEA, appropriate legal transfer mechanisms and safeguards will be used in accordance with applicable data protection legislation. These may include the European Commission’s Standard Contractual Clauses or other lawful transfer mechanisms.

How Personal Data Is Protected

The digital customer register is protected by usernames, passwords and access controls.

Automated Decision-Making

The processing of personal data does not involve automated decision-making within the meaning of Article 22 of the General Data Protection Regulation. This means that personal data is not processed in a way that allows a system to make decisions about an individual automatically without human involvement.

Rights of the Data Subject

The rights of data subjects are determined in accordance with the EU General Data Protection Regulation. Data subjects have the right to:

• access their personal data
• request the rectification or erasure of their personal data
• request the restriction of the processing of their personal data
• receive personal data concerning them in a structured, commonly used and machine-readable format
• lodge a complaint with a supervisory authority
• object to the processing of their personal data, particularly where the processing is based on legitimate interests or where the data is processed for direct marketing purposes
• withdraw their consent where the processing is based on consent, for example in relation to cookies or newsletters
• object to direct marketing at any time.

Cookies and Website Analytics

Lillbacka Powerco Oy’s website uses cookies and similar technologies to ensure that the website functions properly, improve the user experience, analyse how the website is used and develop the company’s marketing and communications.

Cookies are small text files stored on the user’s device when they use the website. Some cookies are necessary for the technical operation of the website. Non-essential cookies are used only with the user’s consent.

Users can accept or reject cookies and change their cookie preferences through the website’s cookie banner or cookie settings. Users can also block cookies through their browser settings, although this may affect the functionality of the website or the user experience.

An up-to-date list of the cookies used on the website, their purposes, retention periods and service providers is available through the Cookiebot service, either in the cookie table below or in a separate cookie declaration accessed through a link.